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Shipping

Orders to UK addresses - £2.95 Per Order.
Orders within the UK are sent via the Royal Mail second class mail, and usually arrive within 48 hours of shipping, but can take up to 7 working days. Larger orders may be sent via Courier.

 

All overseas orders (non UK Addresses) - IMPORTANT PLEASE READ BEFORE ORDERING
Overseas shipping rates are highly competitive and vary from country to country depending on the weight of your order, and will be displayed in the shopping basket. Some larger items are currently not available to be shipped outsode the UK
We now used a tracked and signed for service* and will ship to the following countries  *see exclusions on Australia and Norway

Austria
Australia* (Tracked only)
Belgium
Canada
Canary Islands
Czech Republic
Denmark
Faroe Islands
Finland
France
Germany
Gibraltar
Greenland
Ireland
Italy
Japan
Luxembourg
Malta
Netherlands
New Zealand
Norway* (Signed for only)
Portugal
Spain
Sweden
Switzerland
United States of America
 (Please note, this site is UK based and lists prices and charges in £ sterling, not US$

ATTENTION ALL NON-UK/EU CUSTOMERS: You are responsible for any additional import duties, fees, or taxes charged by your local government.

When you add products to your Shopping Basket, the appropriate delivery charge will be added automatically. You will always be able to see this charge before submitting your order. 

The contents of your order and your delivery postcode area will determine which delivery services you will be offered. We do not deliver to Post Office (P.O.) boxes or shipping agent addresses. 

Delivery will usually be between the hours of 7am and 6pm; we are unable to confirm a time. 

Star Action Figures will select the most appropriate carrier for your goods. This means your delivery may arrive in more than one batch to ensure your order is transported in the best possible way. 

Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and Star Action Figures shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer.

Postage
You will only pay one delivery charge per order, which will be the highest depending on the contents of your order and your chosen delivery service. When you have added items to your shopping basket, the standard delivery charge for those products will be automatically applied to your order. 

Returns 
If you need to return a product purchased from Star Action Figures then you have 14 working days to do so.  The returned goods must be in a resalable state and any goods or accessories that accompany the returned product must also come back to us. 

The goods should also be returned unopened in their original box, packing. 

If the return is due to missing or faulty parts then we will offer a full refund or replacement provided we are aware of this within 7 working days. 

Any refund, which is due to a fault or other defect, will include a refund of the applicable delivery charge. 

Please post returns to the following address:

Star Action Figures
Unit 6, Wellington House,
Camden Street,
Brighton
BN41 1DU.

This returns policy does not affect your legal rights.

Cancellation of Orders 
You are able to cancel your order prior to shipping with no cost penalty being incurred and full credit of your account if monies have already been taken. You can cancel an order by emailing  the Star Action Figures website at sales@staractionfigures.com
 

 

 

Updated May 2017