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We have recently updated the site to a new platform, and you will need to open a new account on the updated platform to place new orders. Orders placed before the change on 8th April are not visible on the new site. These can been accessed via www.staractionfigures.com. To access your old account to view your outstanding pre-orders, please visit www.staractionfigures.com and log in like you normally would. No new orders can be placed on the old site, but the old site will remain at www.staractionfigures.com" for information purposes and to allow customers to check their old orders. All orders placed on the old site before April 8th will be sent in the normal way as soon as stock arrives. All of this info plus more is on the new website front page and on the blog here https://www.staractionfigures.co.uk/blog/testing